Contact the sourcing desk
Industrial and construction buyers call far more often than they fill in forms — telephone is the highest converting channel in this sector, so it is on every page rather than hidden behind a contact form.
Speak to a person
SW
Sarah Whitfield
Sourcing lead
Languages: English, German, Mandarin
27 minutes median first reply
- Telephone
- +44 20 7946 0958
- +852 5123 4471
- Hours
- Mon–Fri 08:00–19:00 GMT · overlapping coverage for APAC until 22:00 GMT
Answered 08:00–19:00 GMT, which covers EU business hours in full and US East Coast mornings. APAC enquiries received overnight are answered before 09:00 GMT.
Or send the requirement in writingRegistered office
Unit 12, 40 Bank Street, Canary Wharf, London E14 5NR, United Kingdom
Company no. 14829301 (England and Wales) · VAT GB 429 118 042
The registration number is published because a buyer who cannot identify the legal entity they are paying is right to hesitate. Missing company details on a supplier site push form abandonment up sharply.
Who you are dealing with
- The desk is staffed, not queued. Enquiries go to a named engineer with sector knowledge, not to a shared inbox where the newest message wins.
- We will tell you when a job is wrong for us. If a tolerance cannot be held, a lead time cannot be met or a price cannot be competitive, we say so early rather than accept the order and fail later.
- Compliance questions are welcome. Sanctioned destinations, dual-use goods and export licensing are checked before a quote is issued, not after.
Data protection
Enquiry data is processed to answer your enquiry and, where relevant, shared with the suppliers able to fulfil it. You can ask what we hold and have it deleted at any time.